Terms & Conditions
By placing an order with Classic Santa, you agree to the following:
- All Santa letters are personalised and handmade to order, so refunds and cancellations cannot be accepted.
- Delivery is provided via Royal Mail. We cannot accept liability for delays once an order has been dispatched.
- In the event of a delay or non-delivery, we will always offer a replacement and PDF version of your letter.
- All payment transactions are securely processed through Stripe.
- We respect your privacy and never share your personal data with third parties.
For more details, please refer to our full pages: